Chipotle Mexican Grill

Reviews about Chipotle Mexican Grill

• 1 / 5

  By Rich Halasey
  Walked in and I was the only one in line. I was basically ignored for like four minutes or so. Then the young man with gloves on that had been doing something on the cash register, asked me what I would like. I ordered and he started making my fajita steak burrito. After grilling the burrito wrap he added beans and then I had to remind him to add the fajita vegetables. At this point a woman walked into the restaurant and up to the counter beside me. The young man then slid my burrito to the side as there was no steak ready. He then asked the woman what she would like. She ordered a double steak burrito bowl. The man added her rice to the bowl and both kinds of beans. Then he turned to the kitchen staff and they provided the fresh cooked steak. He now takes her bowl and walks to the other side of my unmade burrito and asks the woman what else she would like on her bowl. At this point I ask where's the steak for my burrito, as I was there first and what was made is now getting cold. Everyone starts laughing, because being rude to your repeat customers is obviously quite funny! I called Kyla the managers, she was trying to tell me the lady was there waiting on the steak before me. I watched her walk in the building after me, and I told her. I have always loved this restaurant and have been here many, many times with my friends and family. I will never spend another dime there. Just a hint for all the restaurants out there, don't treat your steady customers like crap. Also change your gloves when doing something else and then switching to preparing food. E. coli anyone?
  May 21, 2017
• 1 / 5

  By Juan Miguel Artigas Herrera
  I came by and ordered my burrito on a weekend night, I was looking forward eating it at home while watching a good movie. When I got there to order it everything started as usual until the guy that was finishing my burrito did not how to wrap it. He started to fold it in all awkward ways and just touching it in all ways until his supervisor came and literally trained him on how to fold burritos with my burrito. That burrito was folded and refolded, whipped and re-wrapped so many times that it made me loose my appetite for the whole weekend. It's now been about six months now and I still get nauseous every time I drive by any Chipotle. That's why I'm writing this review, since I drove passed by and got that nausea feeling again. It was like my meal getting sexually molested right in front of me. Terrible experience!! I rather get food poisoning.
  October 02, 2016
• 5 / 5

  By Sharon Wagner
  Mine and my boyfriends first time eating chipotle,everyone was super friendly,helpful and efficient.Food was bomb,clean place.just a pleasant experience
  June 16, 2016